The instruction manual of the machine, the maintenance manual of the warranty card, and the installation instructions are packaged and sent with the machine.
1, What international certifications we have?
---Our company has passed ISO 9001-2008 quality certification .SGS quality certification CE safety and quality certification of EU.
2, How can we guarantee the quality of machines?
---Our company promised that the material thickness of our main equipment is greater than the feed machinery industry standard 2mm. You can pick up the caliper and calculator to weigh and test. About equipment accessories, crusher adopts NSK bearings:pellet machine adopts the Swiss SKF bearing: equipment adopts Siemens motor.
3, How about our export power?
---We are a factory specialized in the research and development of feed machinery, there are 23 year experience, the machines have been exported to Algeria, Russia. Botswana, Benin and so on.
4, Are you a trading company or a manufacturer?
---We are a manufacturer, which has almost 30 years of experience in this industry.
5, Will you send engineers to install the plant?
---Yes, but at an extra cost payable by the customer. Or you can get local contractors to do.
6,What is our products and market positioning?
---Our company won’t use the low price to win the market. We mainly produce middle and high-end product to conquer the customers relying our products and service.
7,What service we can supply?
---In pre-sales we provide users with comprehensive technical support. We provide comprehensive customer training, including in charge of the procedures, operating procedures, maintenance procedures, equipment, general maintenance, equipment, long-term hazard assessment knowledge and so on. Before the users buy our equipment, they can come to our company to accept a series of training. After the examination for equipment operation personnel, service can guide the user through the remote control.